Choice Based Lettings Officer
37 hours per week
Housing Services are looking for an experienced administrator to join our Choice Based Lettings team to support the function of the Island Homefinder Service.
This fast-paced role will suit a highly organised individual, with excellent interpersonal skills and a professional and positive approach to work.
Key responsibilities include:
- Acting a first point of contact for housing related enquiries
- Processing and maintaining Island Homefinder applications
- Communicating with stakeholders, including members of the public, council staff, and internal and external organisations
- Carrying out a range of administrative duties to support the function of the Island Homefinder Service
You’ll be part of a dedicated team supporting each other to deliver an excellent service. You will also be required to work unsupervised using your own initiative, with the ability to prioritise your work and manage your time effectively.
For further information or an informal discussion, please contact Lauren Smith via email lauren.smith@iow.gov.uk
Join #TeamIWC and you'll receive our staff benefits package, including:
- Annual leave entitlement of 32 days p/a PLUS public holidays!
- Local Government pension scheme
- Discounted Solent ferry travel
- Island bus network discount
- Cycle to work scheme
- Staff parking permit scheme
- Discounted island sports & leisure gym membership
- National and local discounts & benefits schemes
- Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
- Travel allowance may be available if commuting from the mainland (subject to criteria)
To discover more about our careers please visit Jobs and careers - Isle of Wight
Find out more about Our culture and environment & living on the Isle of Wight
The Isle of Wight Council currently does not have a license to sponsor overseas workers.
We actively promote the diversity of our workforce, and provide flexible working options (where appropriate) to support the different needs of our employees. We are an equal opportunities employer, proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.
We are a Disability Confident employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.
The Isle of Wight Council protects its employees from discrimination, and this is supported by;
The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via adverts@iow.gov.uk if you would like to receive a copy.
The Isle of Wight Council reserve the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.
Please note, appointment to a regulated role will require you to provide additional personal details, including full employment history, referee information, and consent for any required safeguarding checks, as part of the Council’s commitment to safer recruitment and compliance with regulatory requirements.
Out of Hours Standby and Call Out. You may be asked to provide support in exceptional circumstances, outside of usual business hours. Unless stated otherwise in the job summary for the role this is not part of the department’s usual standby arrangements.
For support completing your online application or for further information on how to apply, phone 01983 823134 or email callcentre@iow.gov.uk Only applications submitted online by the closing date will be accepted.
We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.