Administrative Support Officer
37 hours per week
Fixed term until 31/03/2028
This role is office-based; however, it also offers some agile or remote working based on service need
About the Role
We are looking for a confident and highly capable Administrator to join one of the council’s most high-priority service areas. In this role, you will play a key part in supporting the effective delivery of the Crisis & Resilience Fund, which provides essential assistance to vulnerable Island residents experiencing sudden financial hardship.
You will assist with applications received from community organisations, charities etc. maintain accurate records, process data and ensure that support is delivered promptly and sensitively. The work is fast-paced and often reactive, requiring good judgement, strong organisational skills, and the ability to handle confidential information with care.
This is a varied and rewarding role, where no two days are the same. You will work closely with colleagues across the council and with external partners, contributing to a service that makes a real and immediate difference to people’s lives.
What You’ll Need
We’re looking for someone who:
- Strong admin and organisation skills in an office environment are essential.
- Is good with numbers and comfortable working with data
- Can communicate clearly, both in writing and speaking
- Can work well under pressure and meet deadlines
- Can work independently and take initiative
Experience with government grants is helpful but not essential.
What You’ll Get
When you join Team IWC, you’ll enjoy a range of staff benefits that are listed further below.
If you’d like to know more or have a chat about the role, please contact Laura Hales at laura.hales@iow.gov.uk or phone 01983 821000 ext 6260.Join #TeamIWC and you'll receive our staff benefits package, including:
- Annual leave entitlement of 32 days p/a PLUS public holidays!
- Local Government pension scheme
- Discounted Solent ferry travel
- Island bus network discount
- Cycle to work scheme
- Staff parking permit scheme
- Discounted island sports & leisure gym membership
- National and local discounts & benefits schemes
- Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
- Travel allowance may be available if commuting from the mainland (subject to criteria)
To discover more about our careers please visit Jobs and careers - Isle of Wight
Find out more about Our culture and environment & living on the Isle of Wight
The Isle of Wight Council currently does not have a license to sponsor overseas workers.
We actively promote the diversity of our workforce, and provide flexible working options (where appropriate) to support the different needs of our employees. We are an equal opportunities employer, proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.
We are a Disability Confident employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.
The Isle of Wight Council protects its employees from discrimination, and this is supported by;
The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via adverts@iow.gov.uk if you would like to receive a copy.
The Isle of Wight Council reserve the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.
Please note, appointment to a regulated role will require you to provide additional personal details, including full employment history, referee information, and consent for any required safeguarding checks, as part of the Council’s commitment to safer recruitment and compliance with regulatory requirements.
Out of Hours Standby and Call Out. You may be asked to provide support in exceptional circumstances, outside of usual business hours. Unless stated otherwise in the job summary for the role this is not part of the department’s usual standby arrangements.
For support completing your online application or for further information on how to apply, phone 01983 823134 or email callcentre@iow.gov.uk Only applications submitted online by the closing date will be accepted.
We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.